I dont know how to change the footer language

This thread is resolved. Here is a description of the problem and solution.

Problem: I'm trying to translate the titles of the widgets in the footer

Solution: To translate this strings you need to follow this steps:
- Go to WPML -> String Translation -> Filter by the 'Widgets' domain -> There you will see the strings to translate -> Translate the strings and please don't forget to check the 'Translation is complete' option.

Relevant Documentation: https://wpml.org/documentation/getting-started-guide/string-translation/

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This topic contains 15 replies, has 2 voices.

Last updated by Carlos Rojas 4 years, 8 months ago.

Assisted by: Carlos Rojas.

Author	Posts
August 20, 2019 at 2:00 pm #4424277
edens	I am trying to: change the footer language Link to a page where the issue can be seen: edgift4u.com I expected to see: Instead, I got:
August 20, 2019 at 2:25 pm #4424413
Carlos Rojas Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hello, Thank you for contacting WPML support. 1.- Please describe the steps you are following in order to reproduce the issue. 2.- I would like to request temporary access (wp-admin and FTP) to your site to take better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it. Our Debugging Procedures I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site. Kind regards, Carlos
August 20, 2019 at 2:55 pm #4424691
edens	plz hide the message fast i dont know why it is not hidden and i cant delete it
August 20, 2019 at 2:56 pm #4424739
Carlos Rojas Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hi, I just removed the message with the credentials. I have set your next answer private again. Regards, Carlos
August 20, 2019 at 3:00 pm #4424753
Carlos Rojas Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hi, Please edit your previous message and add the wp-admin credentials so I can access the site. Regards, Carlos
August 20, 2019 at 3:03 pm #4424767
edens	i edited it
August 21, 2019 at 6:38 am #4428239
edens	??????????????????
August 21, 2019 at 9:42 am #4429581
Carlos Rojas Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hi there, Thank you very much for providing the credentials. This time I was able to log in the site. Just to confirm: are the strings in the attached image the ones you desire to translate? Regards, Carlos
August 21, 2019 at 12:14 pm #4431145
edens	yes ! excatly them!
August 21, 2019 at 12:32 pm #4431397
Carlos Rojas Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hi, To translate this strings you need to follow this steps: - Go to WPML -> String Translation -> Filter by the 'Widgets' domain -> There you will see the strings to translate -> Translate the strings and please don't forget to check the 'Translation is complete' option. You can find our official documentation about String Translation in https://wpml.org/documentation/getting-started-guide/string-translation/ Regards, Carlos
August 22, 2019 at 11:11 am #4438565
edens	it shows me here waiting for translator after i moved it from the basket but i dont know where do i need to go to find it and start translating
August 22, 2019 at 1:42 pm #4439799
Carlos Rojas Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hi there, I just visited the site and the translations seems to be fine. Please visit the site again. Regards, Carlos
August 22, 2019 at 2:03 pm #4440057
edens	yes i have done it thank you
August 22, 2019 at 2:24 pm #4440225
Carlos Rojas Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hi, Could you confirm that this issue is solved? Regards, Carlos
August 22, 2019 at 2:34 pm #4440435
Carlos Rojas Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Please don't hesitate to contact us if you need our help in the future with WPML. We will be more than happy to help. Best regards, Carlos

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.