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This topic contains 2 replies, has 2 voices.

Last updated by nikosS-5 1 month, 3 weeks ago.

Assigned support staff: Bigul.

Author Posts
March 27, 2020 at 4:38 pm #5781415

nikosS-5

When i try to upload an image for a product i get error 508 and in cpanle cpu usage and entry processes is 100%

March 30, 2020 at 7:50 am #5791697

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve the issue.

Are you using a shared hosting plan? Which hosting service you are using now?

We had a similar issue recently and it has fixed by disabling PHP-fpm in the server settings. Please check the following ticket URL for more details and check about this with the hosting team.

https://wpml.org/forums/topic/error-is-508-resource-limit-is-reached/page/2/#post-4976317

Also please share with me the WordPress debug.log (not WPML debug information). Visit this page for instructions https://wpml.org/documentation/support/debugging-wpml/

To enable it, open your wp-config.php file and look for define(‘WP_DEBUG’, false);. Change it to:

// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );
 
// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );
 
// Disable display of errors and warnings 
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );

In this case, the errors will be saved to a debug.log log file inside the */wp-content/* directory. Please do the steps to reproduce the bug and check you are getting any errors or warning related to WPML in the log file.

If you can paste your debug.log to http://pastebin.com/index.php and provide me that link it would be great! (This is the cleanest way because sometimes the logs are long and create a complete mess of discussion).

--
Thanks!

Bigul

April 2, 2020 at 4:40 am #5819131

nikosS-5

My issue is resolved now. Thank you!