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This topic contains 3 replies, has 3 voices.

Last updated by George Botsev 2 months, 1 week ago.

Assigned support staff: George Botsev.

Author Posts
August 2, 2019 at 7:22 pm #4332347

nicolasU-5

I get this message in my end

"There is a problem with the String Translation table in your site. This problem is not causing a problem running the site right now, but can become a critical issue in the future. WPML support team knows how to fix it. Please add a message in the relevant support thread and we'll fix it for you."

Could you resolve this?

August 2, 2019 at 10:27 pm #4332799

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hello,

There might be some indexes missing from the WPML database tables

If possible i would like to take a closer look at the backend to further test this issue

**Before we proceed I recommend to please take FULL BACKUP of your database and your website.**
I often use the Duplicator plugin for this purpose See: http://wordpress.org/plugins/duplicator/

I would like to request temporary access (wp-admin and FTP) to your site to fix the issue.

You will find the needed fields for this below the comment area when you log in to leave your next reply.
The information you will enter is private which means only you and I can see and have access to it.

Thank you,
Bobby

August 5, 2019 at 5:11 pm #4342179

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Thank you for the access details !

i was able to confirm that there are some indexes missing from your wp_icl_strings table

we will need to repopulate them for you, this ticket has been assigned to my colleague and once done he will be updating you on this ticket

thank you !

August 6, 2019 at 8:03 am #4344965

George Botsev
Supporter

Languages: English (English )

Timezone: Europe/Sofia (GMT+03:00)

Hello!
I am George and I am responsible for patching these kind of issues.
I patched your site and you should be good to go to continue with your project.