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Last updated by robertoO-5 1 week, 2 days ago.

Assisted by: Itamar.

Author Posts
May 28, 2025 at 2:16 pm

robertoO-5

Background of the issue:
I am developing a site using WPML and have a category called Serrature, which is a child category of Prodotti. In Italian, everything works fine, and the page loads correctly. However, in other languages, the page does not load even though the URL is correct and all category names have been translated.

Symptoms:
The category page for Serrature does not load in languages other than Italian, despite the URL being correct.

Questions:
Why is the Serrature category page not loading in languages other than Italian?
Is there a specific WPML setting that needs to be adjusted for category translations?

May 28, 2025 at 3:08 pm
May 28, 2025 at 3:38 pm #17084470

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi,

I'm consulting with our second-tier supporters, and once I receive their reply, I'll update you here.

I appreciate your patience.
Itamar.

June 3, 2025 at 6:50 am #17100174

robertoO-5

After 5 days I still have no news, can you help? Thanks

June 3, 2025 at 10:10 am #17101589

robertoO-5

It was a theme builder issue, not related to wpml.
Thanks anyway.
Regards, Luca