This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 5 replies, has 2 voices.

Last updated by Carlos Rojas 3 months ago.

Assigned support staff: Carlos Rojas.

Author Posts
July 16, 2019 at 12:07 pm #4220037

houssemz

I am trying to: build page in arabic language i have a problem with the page builder in this language so i tried to use Toolset Views plugin but when i activate the plugin i have an error:
"Le site rencontre des difficultés techniques. Veuillez relever la boîte de messagerie du compte administrateur du site pour obtenir des instructions."

Link to a page where the issue can be seen: hidden link

I expected to see: the same view in french language

July 16, 2019 at 2:23 pm #4221015

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hello,
Thank you for contacting WPML support.

Please contact the support service of Toolset plugin in this link: https://toolset.com/forums/forum/professional-support/ they should be able to help you solve this issue.

Kind regards,
Carlos

July 16, 2019 at 2:34 pm #4221109

houssemz

Hello,

I found that the problem is with the WPBakery Page builder, it doesn't work correctly with WPML, How can i fix that ?

Thank you

July 16, 2019 at 2:45 pm #4221327

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hi,

1.- I'm truly sorry but I don't understand the issue 🙁

Can you please elaborate a little more so I can better understand?

2.- Please provide the debug information of the site. In this link you will find the steps to follow: https://wpml.org/faq/provide-debug-information-faster-support/

Regards,
Carlos

July 16, 2019 at 3:59 pm #4222105

houssemz

How can I translate my Homepage page which I build up with a Page Builder (wpbakery). I have a problem in the second language, wpml not work with the elements of the page builder

July 16, 2019 at 10:37 pm #4224327

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hi,
Thank you for your message.

Please visit this link where you will find the step to follow in order to translate a site that uses a page builder: https://wpml.org/documentation/translating-your-contents/page-builders/

Best regards,
Carlos