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Last updated by Raja Mohammed 3 months, 3 weeks ago.

Assigned support staff: Raja Mohammed.

Author Posts
June 25, 2019 at 11:46 am #4084079

lawrenceA-2

Hi,

I have already generated a ticket but i want to chat your support team regarding my issue

June 25, 2019 at 3:06 pm #4085813

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi there,
Chat support is subjected to availability of supporters online that depends on various factor Since none of the supports are online your chat is automatically converted to forum ticket.

I have checked your previous ticket which is handled by Shekhar. Since you already created a forum ticket I would suggest you continue with the same forum. Please check with Shekhar as well since he would take a few chat ticket earlier in his work hours.

Kind regards
Raja