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This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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July 14, 2017 at 11:29 am #1319605


hello team,

I have created 2 sub domains and try to configure however its not validating. i already refer your tutorial

July 14, 2017 at 12:24 pm #1319661



Thank you for contacting us.

Did you have set up the domains correctly, as an alias? Also, you must configure both domains to point to the WordPress installation. For example: -> /home/user/public_html/wordpress-folder/ -> /home/user/public_html/wordpress-folder/

In the example above, note that both point to the same directory. This setting must be made within your subdomain.

When I access the sub-domain in Italian at the moment, it looks like you created a sub-domain without using the same WordPress directory. I'll attach an image for you to see.

Please, open your hosting control panel and see if there is any field for you to specify a directory. If so, use the same WordPress directory as the original domain.

After following these steps, please let me know if the problem persists.

Thank you.

July 15, 2017 at 2:49 pm #1320149


Thanks for the support. It's works fine. Please delete screenshots (in screenshot has our website URL) from above threads. So that I can close this thread.

July 17, 2017 at 1:20 pm #1320832


waiting for your reply.

July 17, 2017 at 5:29 pm #1321176



Sorry for the delay. I do not work on weekends.

I'm glad you've managed to set up the domains correctly. As requested, both screenshots have been removed.

Please, let me know if I can help with any other questions you may have. I'll be happy to help.

Thank you.