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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client wants to know if there is an additional discount for renewing their WPML subscription before the renewal date and how to make an early payment.
Solution:
We clarified that renewing before the renewal date does not provide an additional early-renewal discount. Discounts are available through the Agency Partnership Program for Multilingual Agency accounts, based on the usage of qualifying PTC translation credits during the subscription year. To renew early, the client should go to their account, click on Modify your renewal options, and switch to manual renewal. This action will display the renew button, allowing for early renewal.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.

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This topic contains 16 replies, has 0 voices.

Last updated by Carlos Rojas 4 weeks ago.

Assisted by: Carlos Rojas.

Author Posts
August 10, 2026 at 11:25 am #18201322
August 10, 2026 at 11:35 am #18201370

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hello,
My name is Carlos, and I will be taking over this ticket.

As the bot mentioned, we do not currently offer a discount for renewing or paying for the subscription before its renewal date.

If you have any other questions or need assistance with WPML, please let me know. I'll be happy to help.

Best regards,
Carlos

August 10, 2026 at 11:37 am #18201377

Click Ventures

Can i renew before due date? If yes let me know how

August 10, 2026 at 11:39 am #18201379

Carlos Rojas
Supporter

Hi,

Unfortunately, it is not possible to renew your WPML subscription before its renewal date. The renewal can only be processed when the subscription reaches its scheduled renewal date.

If you have any other questions about your subscription or need assistance with WPML, please let me know.

Best regards,
Carlos

August 10, 2026 at 11:41 am #18201382

Click Ventures

I did this last year before renewal date and their was support provided to me. Why i am asking this my bank will have issue with my card and i want to get it paid before renewal date. Can you give me solution or pass to someone who can provide me

August 10, 2026 at 11:43 am #18201390

Carlos Rojas
Supporter

Hi,

I have escalated this ticket to our 2nd tier of support and asked our specialists to take a deeper look at this request. I will get back to you as soon as I get feedback from them.

Thank you very much for your patience and understanding!

August 10, 2026 at 11:47 am #18201391

Click Ventures

I am waiting

August 10, 2026 at 11:50 am #18201399

Carlos Rojas
Supporter

Thanks!

August 10, 2026 at 1:13 pm #18201685

Carlos Rojas
Supporter

Hello again,

Please go to https://wpml.org/account/ and click on the "Renew your account" button -see the attached screenshot-.

Can you confirm that you can see the button?

image2.png
August 10, 2026 at 1:28 pm #18201706

Click Ventures

I cant see that

August 11, 2026 at 6:47 am #18202564

Click Ventures

Is that you can help on this ??

August 11, 2026 at 7:50 am #18202625

Carlos Rojas
Supporter

Please share a screenshot of what you are seeing.

August 11, 2026 at 7:54 am #18202627

Click Ventures

My SS

WPML RRR.png
August 11, 2026 at 8:22 am #18202673

Carlos Rojas
Supporter

Thanks

August 11, 2026 at 10:16 am #18203046

Click Ventures

are you solving my problem