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This topic contains 1 reply, has 2 voices.

Last updated by Bruno Kos 2 months ago.

Assigned support staff: Bruno Kos.

Author Posts
August 10, 2019 at 1:44 pm #4375523

estheropticals

on admin page i got always this message: WPML richiede l'upgrade dei dati multimediali degli articoli.
When i start upgrade happen this error:

Non possiamo completare l'intero processo con un'unica richiesta. Clicca sul pulsante "Upgrade" per continuare.

Durante l'esecuzione della migrazione si è verificata la seguente eccezione, se il problema persiste, riprova o contatta l'assistenza.
status code: 400

errorThrown:

jqXHR.responseText:

0

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?

August 12, 2019 at 6:55 am #4378635

Bruno Kos
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

Thank you for contacting WPML support!

Can you try the following?
- Deactivate and delete all the WPML plugins from your site (your content and translations will not be affected)
- download the latest versions from here and install them
- https://wpml.org/account/downloads/

According to provided debug information, your current versions are white updated (e.g. WPML is 4.0.8, etc).

Let me know if the issue is still there after you upload the latest versions.

Please make a full backup of your site before trying this or make these changes on a staging/development site!

You can use plugins such as UpdraftPlus WordPress Backup Plugin (https://wordpress.org/plugins/updraftplus/) or ask your host to perform a site backup.

Regards,
Bruno Kos