I have tried to chat with your support team but no one answer me.

Please make sure to update to WPML 4.3.4 before reporting any issue

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Performance

This topic contains 27 replies, has 2 voices.

Last updated by Bruno Kos 2 months, 3 weeks ago.

Assigned support staff: Bruno Kos.

Author	Posts
August 13, 2019 at 11:59 am #4387701
lawrenceA-2	Hi Bruno, I have uninstalled all WPML related plugin and checked it's loading fine. when i have activated WPML related plugin the site is loading. That problem having due to WPML. I can't add new product and auto translate the products due to loading slow. I hope you will understand my situation and I really appreciate your help. Thank you Sanghamitra
August 13, 2019 at 12:24 pm #4387995
Bruno Kos Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00)	Hi, I have uninstalled all WPML related plugin and checked it's loading fine. when i have activated WPML related plugin the site is loading. Which plugin are you referring to? Regards, Bruno Kos
August 14, 2019 at 5:41 am #4392483
lawrenceA-2	Hi Bruno, Can you please open product page and WPML->Translate page? You can see what is the problem. Thank you Sanghamitra
August 14, 2019 at 5:53 am #4392531
lawrenceA-2	Hi Bruno, I have listed all the plugins. Please check below: 1> CategoryTinymce 2> CC & BCC for Woocommerce Order Emails 3> Cloudways WordPress Migrator 4> Contact Form 7 5> DHL Express Shipping for WooCommerce 6> InfiniteWP - Client 7> Mailchimp for WordPress 8> MailPoet 2 9> Math Captcha 10> MetaSlider 11> No Right Click Images Plugin 12> NS WooCommerce Watermark 13> NW ADCart for WooCommerce 14> Really Simple SSL 15> Redux Framework 16> SparkPost 17> WooCommerce 18> WooCommerce Category Accordion. 19> WooCommerce Google Analytics Integration 20> WooCommerce Multilingual 21> WooCommerce PDF Invoices, Packing Slips, Delivery Notes & Shipping Labels (Basic) 22> WooCommerce Table Rate Shipping by Mangohour 23> WooThumbs - Awesome Product Imagery 24> WorldPay Gateway for WooCommerce (Share On Theme123.Net) 25> WP Content Copy Protection & No Right Click 26> WP File Manager 27> WP Super Cache 28> wp_mail return-path 29> WPML Media 30> WPML Multilingual CMS 31> WPML String Translation 32> WPML Translation Management 33> YITH WooCommerce Compare 34> YITH WooCommerce Wishlist 35> Yoast SEO 36> Yoast SEO Multilingual
August 14, 2019 at 6:07 am #4392589
Bruno Kos Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00)	Hi, Can you please open product page and WPML->Translate page? We know quite well what the issue is, but we don't have a solution at this moment. Our developers are discussing it, but since the issue is very complex, I don't know how and when will it be resolved. Regards, Bruno Kos
August 14, 2019 at 7:42 am #4392955
lawrenceA-2	Hi Bruno, Can you please check WPML setting in admin? Thank you
August 14, 2019 at 10:04 am #4394017
lawrenceA-2	Hi Bruno, I can't open translate queue page. please check that issue. Thank you
August 14, 2019 at 10:15 am #4394085
Bruno Kos Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00)	Hi, I assure you that we know what the issue is :). It is the other thing that we don't have a solution: https://wpml.org/forums/topic/i-have-tried-to-chat-with-your-support-team-but-no-one-answer-me/page/2/#post-4386567 Regards, Bruno Kos
August 14, 2019 at 10:44 am #4394265
lawrenceA-2	Hi Bruno, Who can solve that issue. Can you please suggest me? Thank you Sanghamitra
August 14, 2019 at 10:46 am #4394267
lawrenceA-2	Hi Bruno, I think that problem having Translate queue. Thank you
August 16, 2019 at 6:50 am #4404921
lawrenceA-2	Hi Bruno, Any update for plnatspare regarding that issue? Thank You Sanghamitra
August 22, 2019 at 11:24 am #4438685
lawrenceA-2	Hi Bruno, Any update for plantsparesonline regarding loading issue? Thank you
August 28, 2019 at 7:18 am #4471545
Bruno Kos Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00)	Hi, Developers are working on this, but I cannot tell you when will it be resolved. Regards, Bruno Kos