I have tried to chat with your support team but no one answer me.

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Tagged: Performance

This topic contains 28 replies, has 2 voices.

Last updated by Bruno Kos 8 months, 2 weeks ago.

Assigned support staff: Bruno Kos.

Author	Posts
August 13, 2019 at 11:59 am #4387701
lawrenceA-2	Hi Bruno, I have uninstalled all WPML related plugin and checked it's loading fine. when i have activated WPML related plugin the site is loading. That problem having due to WPML. I can't add new product and auto translate the products due to loading slow. I hope you will understand my situation and I really appreciate your help. Thank you Sanghamitra
August 13, 2019 at 12:24 pm #4387995
Bruno Kos Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hi, I have uninstalled all WPML related plugin and checked it's loading fine. when i have activated WPML related plugin the site is loading. Which plugin are you referring to? Regards, Bruno Kos
August 14, 2019 at 5:41 am #4392483
lawrenceA-2	Hi Bruno, Can you please open product page and WPML->Translate page? You can see what is the problem. Thank you Sanghamitra
August 14, 2019 at 5:53 am #4392531
lawrenceA-2	Hi Bruno, I have listed all the plugins. Please check below: 1> CategoryTinymce 2> CC & BCC for Woocommerce Order Emails 3> Cloudways WordPress Migrator 4> Contact Form 7 5> DHL Express Shipping for WooCommerce 6> InfiniteWP - Client 7> Mailchimp for WordPress 8> MailPoet 2 9> Math Captcha 10> MetaSlider 11> No Right Click Images Plugin 12> NS WooCommerce Watermark 13> NW ADCart for WooCommerce 14> Really Simple SSL 15> Redux Framework 16> SparkPost 17> WooCommerce 18> WooCommerce Category Accordion. 19> WooCommerce Google Analytics Integration 20> WooCommerce Multilingual 21> WooCommerce PDF Invoices, Packing Slips, Delivery Notes & Shipping Labels (Basic) 22> WooCommerce Table Rate Shipping by Mangohour 23> WooThumbs - Awesome Product Imagery 24> WorldPay Gateway for WooCommerce (Share On Theme123.Net) 25> WP Content Copy Protection & No Right Click 26> WP File Manager 27> WP Super Cache 28> wp_mail return-path 29> WPML Media 30> WPML Multilingual CMS 31> WPML String Translation 32> WPML Translation Management 33> YITH WooCommerce Compare 34> YITH WooCommerce Wishlist 35> Yoast SEO 36> Yoast SEO Multilingual
August 14, 2019 at 6:07 am #4392589
Bruno Kos Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hi, Can you please open product page and WPML->Translate page? We know quite well what the issue is, but we don't have a solution at this moment. Our developers are discussing it, but since the issue is very complex, I don't know how and when will it be resolved. Regards, Bruno Kos
August 14, 2019 at 7:42 am #4392955
lawrenceA-2	Hi Bruno, Can you please check WPML setting in admin? Thank you
August 14, 2019 at 10:04 am #4394017
lawrenceA-2	Hi Bruno, I can't open translate queue page. please check that issue. Thank you
August 14, 2019 at 10:15 am #4394085
Bruno Kos Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hi, I assure you that we know what the issue is :). It is the other thing that we don't have a solution: https://wpml.org/forums/topic/i-have-tried-to-chat-with-your-support-team-but-no-one-answer-me/page/2/#post-4386567 Regards, Bruno Kos
August 14, 2019 at 10:44 am #4394265
lawrenceA-2	Hi Bruno, Who can solve that issue. Can you please suggest me? Thank you Sanghamitra
August 14, 2019 at 10:46 am #4394267
lawrenceA-2	Hi Bruno, I think that problem having Translate queue. Thank you
August 16, 2019 at 6:50 am #4404921
lawrenceA-2	Hi Bruno, Any update for plnatspare regarding that issue? Thank You Sanghamitra
August 22, 2019 at 11:24 am #4438685
lawrenceA-2	Hi Bruno, Any update for plantsparesonline regarding loading issue? Thank you
August 28, 2019 at 7:18 am #4471545
Bruno Kos Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hi, Developers are working on this, but I cannot tell you when will it be resolved. Regards, Bruno Kos
August 4, 2020 at 6:05 am #6730851
Bruno Kos Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hi, As a part of the task of clearing old tickets that were tagged as "Fixed in next release", I am closing here. Regards, Bruno Kos