I have a problem I hope you can help me with. It's about one of the pages at revac.no. All the translations are working fine except the english version of this norwegian page; hidden link
I'm using Cornerstone, and as far as I can see the page mentioned above is set up exactly as the rest of the pages. When changing between the norwegian and english in Cornerstone there is a difference between the pages. So far it seems to work. But at frontend it seems like it's the norwegian page that is chosen for the english translation.
Languages: English (English )Spanish (Español )Italian (Italiano )
Timezone: Europe/Rome (GMT+02:00)
Hello,
We noticed that in the last Cornerstone versions some pages sometimes do not seem to work when you edit them via the translation editor. did you try to send it for translation from WPML > Translation Dashboard? that seems to work fine for pages.
For templates/layouts instead the best way is to do it directly from Cornerstone, since it's the only way to actually pass the conditions and element settings correctly (basically translating it yourself manually).
Let me know how you're translating it and I'll do my best to help you solve the problem.
Thanks for your answer, and sorry for my delay. I didn't get any notice about your reply.
I do the translations directly from Cornerstone. I personally feel that it works best in this case, as there are often changes in layout on the page. I've used this method for all the pages on the site.
But there's something strange about this particular page. I've tried deleting it and starting over, but it seems like the previous version of the page keeps popping up again. Because when I look at the creation date of the page, it goes back to 2016. Very strange. But maybe this tells you more about what's going on?
Languages: English (English )Spanish (Español )Italian (Italiano )
Timezone: Europe/Rome (GMT+02:00)
Hello,
I could access before but needed a bit of time to check a few things with our devs. however when I tried accessing today, it threw a 403 forbidden error. I guess you have some sort of security mechanism or changed the access URL from wp-admin to something else, maybe?
Could you please check that out and let us know what to do to access the site, please?
Languages: English (English )Spanish (Español )Italian (Italiano )
Timezone: Europe/Rome (GMT+02:00)
I used norway from the VPN and it worked for a moment and I managed to see the problem, however after a few mins, the site blocked me again.
At this point, would you be able to please send me a backup of the site? you can use a plugin like WP All In One Migration and then create a backup excluding the media files (so the file is lighter since heavier files = longer installing times).
Upload it to a platform like dropbox or any other you like and share the link with me.
I need to check the DB because the problem is basically that at one point you used the translation editor, which contained a "code" that is the design you had. that process was interrupted somehow (maybe you didn't fully translate the page with the translation editor?) and that made it so you can only see the norwegian version of the page in the english version.
I was troubleshooting this when the site basically blocked me alltogether (I guess it saw my vpn IP as a dangerous one because now I can't even access to the site anymore!).
Please do that and I'll be able to solve the problem, it's very likely just a change in the DB and I'll walk you through the solution once I find it.
