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This topic contains 1 reply, has 2 voices.

Last updated by Andrey 4 years, 11 months ago.

Assigned support staff: Andrey.

Author Posts
February 3, 2017 at 2:37 am #1198194

victor tio

I am trying to: update wpml media translate 2.1.24

URL of (my) website where problem appears:hidden link

I expected to see: updated plugin to 2.1.24

Instead, I got: that is not updated, still says it's version 2.1.23

Steps to duplicate the issue: updated and uploaded the plugin, but I get the same result

Screen Shot 2017-02-02 at 10.34.30 PM.png
February 3, 2017 at 3:35 pm #1198959

Andrey
Supporter

Timezone: Europe/Kiev (GMT+03:00)

I’m sorry that you ran into trouble with this! I’ll need a little more information to see what’s happening here.

After, uploading the new version of WPML Media plugin, have you tried to reactivate the plugin?

Could you please try also the following?

- Clear browser cache;
- Clear the cache on your website if you use any cache plugins;
- Go to WPML >> Support >> Troubleshooting >> Clear the cache.

Let me know how it goes!

The topic ‘[Closed] I have updated wpml mdia translation, still says it's 2.1.23’ is closed to new replies.