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This topic contains 4 replies, has 2 voices.

Last updated by jose-antonioP-6 5 months, 2 weeks ago.

Assigned support staff: Bigul.

Author Posts
April 30, 2019 at 5:45 am #3707945

jose-antonioP-6

I am trying to: create a new post/page, with dif language of the main of WP

When i do this, it create the page but infinite loop.

If a translate an spanish page to another language, the problem dissapear.

April 30, 2019 at 1:42 pm #3711827

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve these issues.

To help you faster, I've enabled debug information for this support ticket. Please see this link for how to get this information from your site and give it to us: http://wpml.org/faq/provide-debug-information-faster-support/

Maybe you are facing this issue because of compatibility conflicts. So to make sure if possible, please do the following steps.

a) Backup your site first
b) Switch for a moment to a WordPress default theme like 2017
c) Deactivate all the plugins that are not related to WPML
d) If the issue is gone, activate the plugin one by one to see with which one there is an interaction issue

--
Thanks!

Bigul

April 30, 2019 at 3:50 pm #3713063

jose-antonioP-6

I send you the WPML debug info

April 30, 2019 at 6:36 pm #3714303

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Thank you for the updates. Please share with me the WordPress debug.log (not WPML debug information) for tracking the issue.

Please check this page for instructions https://wpml.org/documentation/support/debugging-wpml/

To enable it, open your wp-config.php file and look for define(‘WP_DEBUG’, false);. Change it to:

// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );
 
// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );
 
// Disable display of errors and warnings 
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );

// Use dev versions of core JS and CSS files (only needed if you are modifying these core files)
define( 'SCRIPT_DEBUG', true );

In this case, the errors will be saved to a debug.log log file inside the */wp-content/* directory. Please do the steps to reproduce the bug and check you are getting any errors or warning related to WPML in the log file.

If you can paste your debug.log to http://pastebin.com/index.php and provide me that link it would be great! (This is the cleanest way because sometimes the logs are long and create a complete mess of discussion).

--
Thanks!

Bigul

May 3, 2019 at 10:49 am #3733333

jose-antonioP-6

My issue is resolved now. Thank you!