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This topic contains 5 replies, has 3 voices.

Last updated by Noman 7 months, 1 week ago.

Assigned support staff: Noman.

Author Posts
June 17, 2019 at 9:18 am


I am trying to: Add a second English language

Link to a page where the issue can be seen:

I expected to see: that I can step on at the SWPML setup, but somehow can't go further on

Instead, I got:

June 17, 2019 at 9:57 am #4034199


Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hey Simon,

Can you give me some more details about the change you're trying to do, please? I just checked your website and I could see that you're at step two for setting up the plugin (hidden link). Can you tell me what's the translation languages that you'd like to use on your website? I just need a few more info about what you want to do so I can point you to the right steps.


June 17, 2019 at 9:57 am #4034203


Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)


Thank you for contacting WPML Support.

Could you please follow below steps and let me know how it goes?

=== Please backup your database and website ===

1. Temporary disable memcache option from ‘SG Optimizer’ plugin.
2. Complete WPML configuration steps.
3. Now you can enable memcache option from ‘SG Optimizer’ plugin.

I hope now you will not face any issue. Could you please check and confirm?

Thank you

June 17, 2019 at 10:02 am #4034245


Dear Noman

So basically we like to have 2 x times English, one English for uk users, the other English for international users.

So that we have in the hreflang one time en and the other time en-GB.

What is the best way to do this?



June 17, 2019 at 10:48 am #4034605

It seems to working, but what I have now is this, see attachment.

So, the set up I like to have is follow:

Default Language: en_GB
Second Language: en

All content, include products are in English, so basically I only like to have a duplicate of the content.

Before we change to a second domain, it use to be for the English language.

What is the best approach to do this?

New threads created by Noman and linked to this one are listed below:

June 17, 2019 at 11:07 am #4034843


Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)


Glad to see it’s working now. To handle new issue, I have created a new ticket since this is a separate issue. Here is the link to the new ticket:

Thank you for your cooperation and patience.