Please make sure to update to WPML 4.3.4 before reporting any issue

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Our next available supporter will start replying to tickets in about 5.00 hours from now. Thank you for your understanding.

This topic contains 1 reply, has 2 voices.

Last updated by Bobby 1 month, 3 weeks ago.

Assigned support staff: Bobby.

Author Posts
September 26, 2019 at 8:13 pm #4650133

missyM

Tell us what you are trying to do? install/update WPML on website

Is there any documentation that you are following? instructions from WPML

Is there a similar example that we can see? yes

What is the link to your site? hidden link

September 26, 2019 at 8:57 pm #4650365

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-08:00)

Hello,

Thank you for contacting WPML Support,

Please go to https://wpml.org/account/sites/ there you should be able to see your site registered (unless u never register your site before)

then click on the little trash icon,

and follow the steps shown in the video hidden link

The topic ‘[Closed] I need a valid site key.’ is closed to new replies.