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This topic contains 7 replies, has 2 voices.

Last updated by Bruno 1 month, 4 weeks ago.

Assigned support staff: Bruno.

Author Posts
August 15, 2019 at 10:08 pm #4403689

promaxE

hello, i need help for using wpml features and translating for other languages my pages and other all things.

however my site key invalid ? why i dont know

August 15, 2019 at 11:05 pm #4403783

Bruno
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello,

Thank you for contacting us. If you are adding the key in WPML correctly without spaces for example, the key may be incorrect. You can see your site key within the keys page: https://wpml.org/account/sites/

If the key is still not working, please remove the current key and create another key according to our documentation: https://wpml.org/faq/install-wpml/#automated-updates. By following these steps, can you register your site?

Thank you.

August 16, 2019 at 11:42 am #4406129

promaxE

No,
toolset different thing?
do you think of wpml key should work on both?

August 16, 2019 at 3:59 pm #4407503

Bruno
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

No. Each plugin will require a different key as long as they are different products. If you want to register Toolset, you must access your Toolset site and generate a key for your site: https://toolset.com/account/sites/.

Please, let me know if I can help with any other questions you may have about it. I'll be happy to help.

Thank you.

August 16, 2019 at 4:45 pm #4407655

promaxE

Bruno,
not clean your answer, before you told me re create key after write go toolset page.
should i payment again ?

August 16, 2019 at 4:53 pm #4407657

Bruno
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

As I explained above, they are two different products. WPML is for translation and Toolset for making pages easier to build.

If you want to register WPML, then you must go to the WPML sites page: https://wpml.org/account/sites/

If you want to register Toolset (if you purchased Toolset as well), then this is another page: https://toolset.com/account/sites/

Note that each plugin, as explained, is a different product and therefore needs different keys. Which plugin did you buy? Did you buy WPML and Toolset?

August 16, 2019 at 6:40 pm #4407863

promaxE

i purchased wpml.

Toolset for making pages easier to build

how is ? show me please screen

August 16, 2019 at 6:43 pm #4407867

Bruno
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Please, visit the Toolset website so you can see examples and documentation provided: https://toolset.com/

Please, let me also know if you were able to register the WPML.