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[Resolved] I updated my website, and the translated pages did not adjust

This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing layout issues on your WordPress site using Divi and WPML, where the layout becomes weird on both the original and translated pages after making significant modifications, this might be due to a specific setting in Divi.
Solution:
We recommend trying to turn off the "Static CSS File Generation" option in your Divi Theme Options. You can find this under Builder > Advanced. This change has helped resolve similar issues for other clients and might work for you as well.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 9 replies, has 1 voice.

Last updated by catherineL-15 1 year, 2 months ago.

Assisted by: Kor.

Author Posts
May 5, 2025 at 4:45 pm #16997386

catherineL-15

Background of the issue:
I constantly evolve my website using WordPress and Divi. There seems to be a glitch between Divi and WPML. Every time I make a significant modification, the layout in both the original and the translated pages gets weird.

Symptoms:
The translated pages did not adjust after updating the website. The layout in both the original and translated pages becomes weird after significant modifications.

Questions:
Why do the translated pages not adjust after updates?
Is there a permanent solution to the layout issues between Divi and WPML?
May 7, 2025 at 1:05 am #17004001

Kor

Thanks for contacting us. Could you please share your Website URL here so that I can check what's going on? If possible, please share a screen recording using this free tool loom.com .

May 7, 2025 at 1:47 pm #17006882

catherineL-15

Hello Kor, great to see you again (you helped me the last time I had a glitch).

My website is catherineleclerc.com

I will try to get back to you shortly with a video recording of the problem.

Thank you in advance!

Catherine
May 8, 2025 at 1:14 am #17009326

Kor

Thanks for your reply. I'm waiting for your screen recording.

May 8, 2025 at 4:31 pm #17013070

catherineL-15

Hi Kor, here is my Loom explanation.

hidden link

Thank you,

Catherine
May 9, 2025 at 12:46 am #17014070

Kor

Thanks for your reply.

I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
May 11, 2025 at 7:41 pm #17020647

Kor

Thanks for your reply. Could you please double-check the credentials? I'm getting "ERROR: The username or password you entered is incorrect."
May 14, 2025 at 12:20 pm #17032065

catherineL-15

Hi Kor, I'm waiting for a reply from my server provider about the Error message. I'll get back to you as soon as I hear from him.

Thank you,

Catherine
May 14, 2025 at 10:02 pm #17034497

catherineL-15

Hi Kor, my service provider has double checked, and the FTP works on his end.

Could you try again, and write directly to him if it still doesn't work?

His email : info@dwebtech.ca

Thanks!

Catherine
May 16, 2025 at 2:17 pm #17042381

Kor

Thanks for your reply. It looks like turning off this option "Static CSS File Generation" in Divi Theme Options > Builder > Advanced seems to fix it. Could you check?

Screenshot_32.png
May 16, 2025 at 2:29 pm #17042455

catherineL-15

I think that's it! Thank you so much for digging in, Kor!

Have a great day,

Catherine