This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 34 replies, has 2 voices.

Last updated by husseinA-8 1 month, 1 week ago.

Assigned support staff: Bigul.

Author Posts
August 28, 2019 at 4:40 pm #4476027

husseinA-8

Hello Bigul,

thanks for helping
Ok i'm waiting

Best regards

August 29, 2019 at 7:58 am #4478397

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Arabic Order page is working now. It looks like it is working when the English Dashboard page is trashed. Have you trashed the Dashboard English page becuase of this?

Please check the attached images for more details and let me know your feedback.

--
Thanks!

Bigul

August 29, 2019 at 8:08 am #4478575

husseinA-8

Hello Bigul,

that's right
i think that css file of my theme relates to the issue

Best regards

August 29, 2019 at 8:16 am #4478593

husseinA-8

Sorry
i did not trashed the page
and i don't know why

August 29, 2019 at 1:55 pm #4481557

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Thank you for the updates. I am checking the issue with our team now. Will get back to you soon. Please wait.

--
Thanks!

Bigul

August 30, 2019 at 4:35 pm #4488369

husseinA-8

Hello Bigul,

i have created a new website with another theme
the same problem with the same link (orders) in arabic occurs.

Best regards

August 31, 2019 at 6:01 pm #4491297

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Thank you for the updates. The bug is existing after our primary investigation procedures. It looks like a compatibility conflict. So I have escalated the ticket to our compatibility team for further debugging. We will get back to you as soon as possible. Please wait.

--
Thanks!

Bigul

August 31, 2019 at 6:50 pm #4491301

husseinA-8

Hello Bigul,

i want to remember you that when arabic url works english dose not
and
when english url works arabic dose not

can we make two urls different to solve it now

Best regards

September 1, 2019 at 5:51 am #4492099

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Thank you for the updates. I have shared the details with our compatibility team. We are working for the permeant fix. We will get back to you as early as possible. Please wait.

--
Thanks!

Bigul

September 1, 2019 at 8:31 am #4492225

husseinA-8

Hello Bigul,

thanks for helping, i appreciate your help.

I'm waiting.

Best regards

September 3, 2019 at 6:08 am #4501419

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

For your kind information, our compatibility team is currently working on this issue. We will get back to you as soon as possible. Please wait.

--
Thanks!

Bigul

September 3, 2019 at 6:42 am #4501563

husseinA-8

Hello Bigul,

thanks for following
i'm waiting.

Best regards

September 3, 2019 at 4:43 pm #4506391

husseinA-8

Hello Bigul,

would check tis url:

hidden link

and this:

hidden link

this is translated with a Gtranslate.

does this feature available in WPML?

Best regards

September 4, 2019 at 8:06 am #4508911

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Thank you for the feedback. If possible, please share me the credentials of hidden link after a full site backup. So I can share it with our developers.

--
Thanks!

Bigul

September 4, 2019 at 8:07 am #4508913

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Thank you for the feedback. If possible, please share me the credentials of hidden link after a full site backup. So I can share it with our developers.

--
Thanks!

Bigul