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Author Posts
October 12, 2018 at 7:39 pm

Ecommerce First

I using the swatch module and I didn't see the seond language image.

The problem coming after a recent WPML product update.

I have this issue in several website

Link to a page where the issue can be seen:

Website 1:
French (original): hidden link
English with the problem: hidden link

Website 2:
French (original): hidden link
English with the problem:hidden link

I try many thing and nothing works. I need help on this cause I have many customer usine WPML with the sames Plugin mixt.

October 15, 2018 at 2:44 pm #2817985

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

Thank you for contacting WPML support. I'll be happy to help you with this.

First please make sure you have a full backup of your site. Then, duplicate the images to all languages. You can do this under WPML -> Settings -> Media Translation.

Next, if the images are duplicated, please try going to WPML -> Taxonomy Translations -> Attributes and select Color. Then click "Synchronize attributes and update product variations". Now, do the swatches show up in the secondary language?

October 15, 2018 at 7:36 pm #2818615

Ecommerce First

You have no way to translate them in time like in the past. This is too long doint it one by one.

I prefer the older version (for that point)

October 15, 2018 at 7:37 pm #2818616

Ecommerce First

I mean one click to process the entire pictures (in bulk)

October 15, 2018 at 8:34 pm #2818784

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

You mean to duplicate the image to all languages? The option to do that is at WPML -> Settings -> Media Translation.

October 30, 2018 at 6:14 pm #2863239

Ecommerce First

This thread are not resolved..

October 30, 2018 at 6:29 pm #2863308

Ecommerce First

If I take this product for example: hidden link

All my images was translated, I proceeed with the step you propose me and nothing works.

I have the same problem with many website...

October 30, 2018 at 6:30 pm #2863311

Ecommerce First

The problem is mainly with the swatch (to select the colour)