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Last updated by Bigul 1 month, 2 weeks ago.

Author Posts
April 28, 2025 at 5:33 am #16973111

akmalY

Background of the issue:
I want to cancel my subscription and get a refund for WPML. I have already deleted the plugin from my website hidden link. I was not aware that it would use credits for translations.

Symptoms:
I find it unreasonable that it takes 1 credit to translate a single word.

Questions:
How can I cancel my subscription?
How can I get a refund for WPML?

April 28, 2025 at 4:08 pm #16975782

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Welcome to the WPML support forum. Before passing this thread to my colleague, I would like to share some suggestions and possible solutions for the issues you mentioned.

You can request a refund by using the following link:
https://wpml.org/purchase/refunds/

Alternatively, you can contact our administrative team directly by filling out this form:
https://wpml.org/home/contact-us/contact-form/

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Thanks!

Bigul

The topic ‘[Closed] I want to cancel this and end this, I did not know it is going to use credits’ is closed to new replies.