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This topic contains 5 replies, has 2 voices.

Last updated by Noman 4 months ago.

Assigned support staff: Noman.

Author Posts
June 8, 2019 at 7:41 am #3980705

markR-18

Hello

i want to close my account and get refund

i bought new wpml this week, it doesn't work for me (already talked with support). How i can get refund?

I don't use it anymore.

June 9, 2019 at 7:22 am #3982455

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. You can request refunds until 30 days of your purchase date. We will refund 100% of your payment.

If u have any issues in using wpml please feel free to let us know and we will be more than happy to help.

Thank you

June 9, 2019 at 7:45 am #3982465

markR-18

sure.
please make a refund

June 9, 2019 at 10:10 am #3982663

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Refund is only applicable within 30 days of new purchase and unfortunately your refund period has expired as your registration date is: 2018-04-27.

Thank you

June 9, 2019 at 10:15 am #3982665

markR-18

but i just made order last week!

June 9, 2019 at 12:51 pm #3983101

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Please write our Purchases team here - purchases@wpml.org, they will be more than happy to assist you with this issue.

If you have any technical issues with WPML please come back here and we'll fix them.

Thank you

The topic ‘[Closed] i want to close my account and get refund’ is closed to new replies.