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This topic contains 10 replies, has 2 voices.

Last updated by rabahh-2 5 months, 1 week ago.

Assigned support staff: Riffaz.

Author Posts
April 14, 2019 at 1:03 pm #3607949

rabahh-2

Hello,

I have created job and but there are only text element text is showing in translator. please check my below screen shot : hidden link

Let me know if you need more help

Please do as fast because my site is already live

April 14, 2019 at 1:09 pm #3607981

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

Please refer : https://wpml.org/forums/topic/translation-of-iconbox-page/#post-1717727

If that does not help, I will require your site login details to check this.

Let me know how it goes.

Regards,
Riffaz.

April 20, 2019 at 2:20 pm #3650355

rabahh-2

hidden link

I have gone through your process which was given by you. but I am using wpbakery page. but still wpml is not supporting my Element. so, do one thing I am providing you my credentials to let you check the problem I am facing. So, is it okay to share credentials with you here or you want somewhere else?
Please let me know asap.

Regards,

April 22, 2019 at 5:17 am #3653933

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

The next reply is private.
Let us know your site login credentials.

Regards,

May 1, 2019 at 5:17 am #3716055

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

We are on holiday.
You will get an update regarding this by Sunday evening.

Sorry for the inconvenience.

Regards,

May 5, 2019 at 4:09 pm #3743515

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

I added the correct code here : hidden link and those elements are shown in the translation editor now: hidden link
I tested with this page : hidden link

If you have more shortcode issues just add them there and follow this document : https://wpml.org/documentation/support/language-configuration-files/#page-builder-content

hopefully, it's fine now.

Regards,
Riffaz.

May 7, 2019 at 6:51 pm #3761341

rabahh-2

But I am still not able to see icon box data on home page. Please check this screen shot : hidden link

May 8, 2019 at 6:00 am #3763983

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

I see them now: hidden link
Please hard clear your browser cache and check.

Regards,

May 10, 2019 at 2:00 pm #3785263

rabahh-2

Thanks @Riffaz, I have still 2-3 issue regarding translator. How Can I translate my footer menu, header menu and contact form as well ?

May 12, 2019 at 8:19 am #3792621

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

Great it works now!

The menu is another issue.
Please close this ticket and open a ticket with new issue to avoid the confusion and to reduce the waiting time.

Regards,
Riffaz.

May 13, 2019 at 6:00 pm #3801091

rabahh-2

My issue is resolved now. Thank you!