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This topic contains 6 replies, has 2 voices.

Last updated by Bigul 2 weeks, 2 days ago.

Assigned support staff: Bigul.

Author Posts
September 30, 2019 at 7:39 am #4662689

ivanC-39

Following the conversation I had with Radu on JULY 30, 2019 AT 3:27 PM #4309187 (https://wpml.org/forums/topic/illegal-offset-type-2/),
I checked about the problem with the theme's author but here's what they told me:
"We have checked your attached screenshot with the Error message. The error comes from the WPML plugin on your site and the error doesn't relate to the theme according to the error message. we recommend you to recheck your translations and settings of the WPML plugin. If you still get the error, we recommend you to contact the WPML plugin authors as the error message points only into the WPML plugin directions ".

What can we do about this?
Thank you

September 30, 2019 at 5:56 pm #4666989

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi Ivan,

Welcome to the WPML support forum. I will do my best to help you to resolve the issue.

We have released a new version of WPML(4.2.9) recently. Please upgrade to the latest version after a full site backup and make sure the issue is existing or not. Also, please update the WooCommerce database.

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Thanks!

Bigul

October 1, 2019 at 8:38 am #4669667

ivanC-39

Hi Bigul,
now everything is up to date but unfortunately those errors still persist.
I hid them again but I would really like to solve this in order to have no future issues.

Thank you!

October 2, 2019 at 7:58 am #4677619

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi Ivan,

Thank you for the details. Please fill the private details fields after a full site backup for the easy processing of this ticket.

Please check the following links for more details about our private information sharing policies.

https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

hidden link

Also please allow me to make a duplicator copy of your site using the Duplicator plugin(https://wordpress.org/plugins/duplicator/) for debugging the issue on my local server.

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Thanks!

Bigul

October 3, 2019 at 7:08 am #4684965

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi Ivan,

Thank you for your permission. I made a Duplicator copy of the site now. But one request. Please activate the WooCommerce Multilingual plugin after a site backup and make sure the issue is existing or not.

The WooCommerce Multilingual plugin will help you translate WooCommerce better. Please check the documentation for more details - https://wpml.org/documentation/related-projects/woocommerce-multilingual/

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Thanks!

Bigul

October 3, 2019 at 8:48 am #4685939
ivanC-39

Hi Bigul thank you! Installing the Woocommerce Multilingual plugin solved the errors problem!
May I ask for a few more help? If you switch to the other language (top-right corner) on pages like this (hidden link) where listing tools are used, layout changes when it should not. Has this something to do with WPML? If yes, can you suggest me a way to fix this?
Thank you!

New threads created by Bigul and linked to this one are listed below:

https://wpml.org/forums/topic/layout-changes-while-switching-language/

October 3, 2019 at 2:08 pm #4688533

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi Ivan,

Thank you for the updates. Happy to know the *Illegal offset type in isset or empty* issue is resolved now.

Please note, I have opened a new ticket for the Layout changes while switching language issue. As per our support policies, we can only handle one issue per ticket. It will help us to serve you better and we can avoid discussing multiple problems in one ticket. I will get back to you soon on the new ticket. Please wait. Thank you for your understanding.

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Thanks!

Bigul