Skip to content Skip to sidebar

This thread is resolved. Here is a description of the problem and solution.

Problem:
Translated Trips are not shown on the Destination (taxonomy) archive pages. The WP Travel Engine plugin, which declares its compatibility with WPML, is not officially compatible as per our list.
Solution:
We recommend two workarounds:
A. Create Trips in each language without translating the Trip from one language to another using the Language Switcher at the top admin bar.
B. Manually translate the Trips by duplicating the Trip from one language to another and then clicking the "Translate Independently" button. For more details on this process, please visit https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/, see section 3.2.
Additionally, we suggest contacting WP Travel Engine's support for further assistance and encourage them to join our Go Global Program for official compatibility. Details can be found here: https://wpml.org/documentation/theme-compatibility/go-global-program/.
We have also set up a test site to replicate the issue on a fresh WordPress installation. Please install the WP Travel Engine plugin there and check if the issue persists.

If this solution does not resolve your issue or seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If needed, do not hesitate to open a new support ticket for further assistance.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: ,

This topic contains 16 replies, has 2 voices.

Last updated by Itamar 1 year, 6 months ago.

Assisted by: Itamar.

Author Posts
June 20, 2024 at 10:42 am #15762891

mohamedM-67

Hi any update please

June 20, 2024 at 1:04 pm #15763938

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi,

I've thoroughly checked this issue on the copy of your site on my local server. My conclusion is that the problem is with the WP Travel Engine plugin.

The problem: Translated Trips are not shown on the Destination (taxonomy) archive pages.

The WP Travel Engine is not officially compatible with WPML. It is not on our list of officially compatible plugins here - https://wpml.org/plugin/.

We know that WP Travel Engine's authors independently declare compatibility with WPML. They write it on their site here - hidden link.

As a workaround, we suggest the following two options:

A. Craate Trips in each language without translating the Trip from one language to another. You can do this by switching the language with the Language Switcher at the top admin bar.

B. Manually translates the Trips by duplicating the Trip from one language to another and then clicking the "Translate Independently" button. Please read about this process here - https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/. See section 3.2.

Since the authors of WP Travel Engine declare compatibility from their side, we suggest you contact their support and ask for help with this issue. It would also be great if you could contact the authors and urge them to join our Go Global Program. You can find details about it here - https://wpml.org/documentation/theme-compatibility/go-global-program/. We will happily cooperate with the authors to make their plugin officially compatible with WPML.

We can also try to help from our side. We need to replicate this issue on a fresh WordPress installation. Then, I'll be able to escalate it to our compatibility team. For this, I created a test website with a clean WordPress install. You can access it through this link:

hidden link

With this link, you'll be directly logged in.

Could you please install the WP Travel Engine plugin and see if the issue is replicable on a clean WordPress installation?

I've already configured WPML to have English as the site's default language and German as the second language.

Please also ensure you install the latest version of the plugin.

Please let us know when everything is finished, and you can replicate the problem.

Important! Do not import your site to the test site. We must replicate the problem on a fresh, clean WordPress installation.
Regards,
Itamar.