Please make sure to update to WPML 4.3.5 and check our list of Known Issues before reporting

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

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This topic contains 1 reply, has 2 voices.

Last updated by Noman 1 year, 5 months ago.

Assigned support staff: Noman.

Author Posts
June 23, 2018 at 7:03 am #2430416

shahidR

I'm trying to install the WPML but its conflicting with other installed plugins, please help

June 25, 2018 at 7:54 am #2431854

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi Shahid,

Thank you for contacting WPML Support.

- Please make sure minimum requirements for WPML meet:
https://wpml.org/home/minimum-requirements/

- Also make sure you are using updated Plugins and Theme.

- Please add the debug report in the Debug Information box. I have also enabled debug info box for your next reply: https://wpml.org/faq/provide-debug-information-faster-support/

I would like to ask you to follow this steps in order to isolate the cause of the issue:
- Backup your site first before making any change, this is for security reasons.
- Deactivate all the plugins that are not related to WPML.
- Switch for a moment to a WordPress default theme like Twenty Seventeen.
- If the issue is gone, activate one by one to see with which one there is an interaction issue.
Could you tell me the result of this steps?

Thank you

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