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This thread is resolved. Here is a description of the problem and solution.

Problem:

Image added with ACF image fieldis not showing on the translated page.

Solution:

The ACF fields of the image were not set to copy, and the translation was not 100% complete. So I've set the field, and its system field to copy and finished the translation of the Dutch page to be 100% complete.

Relevant Documentation:

https://wpml.org/documentation/getting-started-guide/translating-custom-fields/

https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/

This topic contains 5 replies, has 2 voices.

Last updated by hannahb 3 months ago.

Assigned support staff: Itamar.

Author Posts
June 19, 2019 at 1:42 pm #4051873

hannahb

I am trying to: include an image on the home page

Link to a page where the issue can be seen: hidden link

I expected to see: an image in the first block

Instead, I got: error

June 19, 2019 at 9:08 pm #4054777

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi.

When I look at hidden link and compare it to hidden link, it seems to me like all the images are there.
Have you fixed this issue already?
If not then please explain to me where to see this issue?

Could you please share your Debug information with me?
You can read the detailed explanation about it here.
http://wpml.org/faq/provide-debug-information-faster-support
The debug info will give me a lot of information about how your site is configured and will help me understand the source of the problem.

Thanks,
Itamar.

June 26, 2019 at 10:00 am #4091217

hannahb

please see attached debug information and attached screenshot of image error
many thanks

June 27, 2019 at 3:14 pm #4101245

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi and thanks for attaching the debug information.

I can see this issue on your site now. It is not clear to me how this weird HTML code got into the 'src' of the image tag of the translation.
Could you please explain to me how are you translating this page?

In any case, what you should do is insert the correct 'src' value in the translation of the page.

If this information does not help you solve the problem, please let me have access to your site, and I'll take a look and see if I can help.

If you need further help with this, please share the access details to your site with me.
I'm enabling a private message for the next reply.

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Thanks,
Itamar.

July 9, 2019 at 2:02 pm #4171569

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi and thanks for the access details.

I've fixed the issue on your site. Please see the attached screenshots.
The ACF fields of the image were not set to copy, and the translation was not 100% complete.
So I've set the field, and its system field to copy and finished the translation of the Dutch page to be 100% complete.

Can you please confirm that now the issue is solved?

Thanks,
Itamar.

July 18, 2019 at 10:28 am #4237465

hannahb

Thank you so much for your help. this is resolved