I am displaying products based on categories in my shop and am using english as my default language. In the english category page, I have uploaded an image that is the banner that appears on top of the page (see image below).
I have translated all the categories to Spanish and uploaded the images with the banner in Spanish. I have also done the media translation of the image. The banner for my product category page in Spanish is not showing.
Link to a page where the issue can be seen:
Here is the english category page with the banner: hidden link
Here is the link to the Spanish category page:hidden link
I was able to translate and see the changed image on front-end in my local installation with a default theme.
So, I believe the issue could be with the theme you are using.
I would like to do some more test to make sure this is a compatibility issue ( if it is ). In order to do so, please provide me admin username and password to your site. I've marked your next reply as private so that only you and I have access to it.
Before providing me the details, please update WordPress, themes and plugins you are using.
I logged in to the sandbox and saw there is an image uploaded already for the category header, but the image does not display on the category page. I'm not sure how I can replicate the issue. Please advise.