Please make sure to update to WPML 4.3.4 before reporting any issue

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

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This topic contains 2 replies, has 2 voices.

Last updated by hiteshH 4 months, 2 weeks ago.

Assigned support staff: Shekhar Bhandari.

Author Posts
July 4, 2019 at 11:07 am



I trying to add a product to the cart, but after switching the language the product images don´t show up in the cart.

I have attached the screenshot for your reference


July 4, 2019 at 12:15 pm
July 4, 2019 at 12:17 pm #4143093

Shekhar Bhandari

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

I have enabled the private reply option for your next reply, so you can send the backup of your site in the next reply.


July 5, 2019 at 10:37 am #4150323


The issue was with my cache plugins, Thanks!

My issue is resolved now. Thank you!