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This topic contains 11 replies, has 2 voices.

Last updated by Bigul 1 month ago.

Assigned support staff: Bigul.

Author Posts
August 17, 2019 at 7:20 am #4409495

stefanP-20

I am trying to:sync eng with see pages

Link to a page where the issue can be seen:

I expected to see:the same images on the english pages as the swedish

Instead, I got:the old images still show on the english pages

August 17, 2019 at 6:53 pm #4410705

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve these issues.

Have you synced the images using WPML Media Translation features? Please check the following documentation for more details.

https://wpml.org/documentation/getting-started-guide/media-translation/#media-translation-settings

https://wpml.org/documentation/getting-started-guide/media-translation/

Please let me know the exact steps to reproduce the issue on your site. It will be great if you can share a couple of screenshots for a better understanding.

--
Thanks!

Bigul

August 20, 2019 at 8:52 am #4421805

stefanP-20

hello,

I have synced according to WPML setting, media translation. Updated the page RESTAURANT with new text and images and it does not help.
Note that the front page has new images and they show on the english page!!! So the problem for the moment is on the pages : HOTEL, CONFERENCE, RESTAURANT

August 20, 2019 at 1:11 pm #4423869

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Thank you for the updates. I would like to access the admin area of your site for further checking. Please fill the private details fields after a full site backup.

Please check the following links for more details about our private information sharing policies.

https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

hidden link

--
Thanks!

Bigul

August 26, 2019 at 8:48 am #4456877

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Thank you for the login information. But I am getting the following error now. Please check.

FEL: Lösenordet du angav för användarnamnet ********* är felaktigt. Glömt lösenordet?

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Thanks!

Bigul

August 29, 2019 at 12:53 pm #4481049

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Thank you for the updates. Please share me a few screenshots for a better understanding of the issue.

Take your time. We will wait for your feedback.

--
Thanks!

Bigul

September 6, 2019 at 8:31 am #4524047

stefanP-20

I am still waiting for back up to be made

September 9, 2019 at 6:45 am #4533871

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Thank you for the updates. Take your time. We will wait for your feedback. Please share me a few screenshots or the steps to replicate for a better understanding of the issue.

--
Thanks!

Bigul

September 10, 2019 at 8:05 am #4542793

stefanP-20

hello,

screenshots on swedish and english "conference" page right now

September 10, 2019 at 6:33 pm #4548175

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Thank you for the updates. This may be a sync issue. Because the translation of *KONFERENS* page is not updated yet. Please check the attached image.

Please update the translation and make sure the issue is existing or not.

If the issue exists, please upgrade to the latest version of WPML(4.2.8) after a full site backup and check is there any difference in the result.

--
Thanks!

Bigul

September 11, 2019 at 9:09 am #4551967

stefanP-20

HELLO,

now the photos are ok, thank you......

September 11, 2019 at 10:10 am #4552425

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Thank you for the feedback. Happy to know the issue is resolved now.

--
Thanks!

Bigul