This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing an issue where images in a gallery created with an Elementor carousel widget are not appearing in the translated version of the page, even though the gallery field has been marked as translatable.
Solution:
If you're using the same images across different languages, we recommend setting the image field preference to "Copy" to ensure images are copied to the translated post. Here are the steps we took to resolve the issue:
1. Edit the post in the secondary language (e.g., French).
2. Set the field preference to "Copy".
3. Click "Apply".
4. Click "Update".
5. Edit the Elementor template "Elementor Page unique #1592".
6. Update the translation to refresh the widget Image Carousel settings on the translated page.
After following these steps, the image gallery should now display correctly on the translated post. For more detailed guidance, please refer to our documentation on translating custom fields.
If this solution doesn't seem relevant to your issue, please don't hesitate to open a new support ticket with us.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic is split from https://wpml.org/forums/topic/the-pages-are-not-translated-after-importing-xliff-files/
This topic contains 3 replies, has 2 voices.
Last updated by 1 year, 3 months ago.
Assisted by: Long Nguyen.
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 WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, If you use the same images across languages, you should set the image field preference to "Copy" to copy images to the translation post. I fix the issue on your site with the following steps: - Edit the post in French > Set the field preference to "Copy" > Click Apply > Click Update. Now you can see the image gallery displayed as well on the translation post. Refer documentation https://wpml.org/documentation/getting-started-guide/translating-custom-fields/ Look forward to your reply.  |
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WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, If you make a small change to the template in the French language and save it, you will see the circle arrows icon in the language box. That means the translation needs update. Please read more about the translation icons in the documentation https://wpml.org/documentation/getting-started-guide/#translation-icons I hope I was helpful. Don't hesitate to ask if you find any problem along the way, I'll gladly help you.  |
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