This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: 

This topic contains 19 replies, has 2 voices.

Last updated by Laura 2 weeks, 4 days ago.

Assigned support staff: Laura.

Author Posts
September 18, 2019 at 10:15 am #4594871

cristinaM-19

I am trying to:
Adding default language media images in a not default language post.

Link to a page where the issue can be seen:
The page is private

I expected to see:
Adding media, I want to see all images in all languages, or at least from secondary languages posts, see default language media images.
I don't want duplicates in media library.
And I can't do that because WPML media is not compatible with WP Offload Media Lite plugin.

Instead, I got:
When I add media in secondary language post the list is only with that language media images.

September 18, 2019 at 12:17 pm #4596453

cristinaM-19

Hi Laura,

I am here again. To reproduce the issue I think that we need to have the s3 plugin configured

September 18, 2019 at 1:29 pm #4597121

Laura
Supporter

Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português )

Timezone: Europe/Rome (GMT+02:00)

Hi,

do you mean this one? https://wordpress.org/plugins/amazon-web-services/ it seems it's not necessary.

You can add everything necessary to reproduce the issue.

September 19, 2019 at 6:54 am #4601723

cristinaM-19

Hi,

No I mean this one:
hidden link

You told me that you could configure that in a test environment including S3 bucket.

September 19, 2019 at 1:19 pm #4605125

Laura
Supporter

Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português )

Timezone: Europe/Rome (GMT+02:00)

Hi,

I have to ask about that first, so, for now, it would be better if you could configure it with your data, to reproduce the issue.

September 20, 2019 at 9:47 am #4611081

cristinaM-19

To configure de plugin "WP Offload Media Lite" I need to change wp-config.php

September 20, 2019 at 11:15 am #4611649

Laura
Supporter

Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português )

Timezone: Europe/Rome (GMT+02:00)

Hi,

you can install a plugin like File Manager in the sandbox and edit the wp-config from there

September 20, 2019 at 1:14 pm #4612465

cristinaM-19

Hi,

I have configured the plugin "WP Offload Media Lite" against a test bucket and reproduced the problem.

I attach the images.

September 23, 2019 at 9:42 am #4622047

cristinaM-19

Any suggestions about that?

September 23, 2019 at 1:45 pm #4624667

Laura
Supporter

Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português )

Timezone: Europe/Rome (GMT+02:00)

Hi,

thanks a lot for testing. I escalated the ticket to the 2nd tier, I'll let you have news as soon as possible.

September 24, 2019 at 7:53 am #4628737

Laura
Supporter

Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português )

Timezone: Europe/Rome (GMT+02:00)

Hi,

could you try adding this in WPML > Settings > Custom XML configuration?

<wpml-config>
<custom-fields>
<custom-field action="copy">amazonS3_info</custom-field>
<custom-field action="copy">as3cf_filesize_total </custom-field>
</custom-fields>
</wpml-config>

That should help to solve the issue.

September 25, 2019 at 6:12 am #4635795

cristinaM-19

Hi,

I am going to try and tell you if it works.

September 25, 2019 at 6:35 am #4636007

cristinaM-19

Hi Laura,

In your test environment is not working.

Could check again please?

Thanks.

September 25, 2019 at 10:11 am #4637773

Laura
Supporter

Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português )

Timezone: Europe/Rome (GMT+02:00)

Hi,

I'm consulting again with the 2nd tiers.

October 1, 2019 at 8:27 am #4669449

cristinaM-19

Something new?