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Last updated by Bigul 4 months, 2 weeks ago.

Assigned support staff: Bigul.

Author Posts
May 31, 2019 at 4:18 pm #3931999

paolo-tacchellaT

I am trying to: add a new valute in Multi-Currency panel

Link to a page where the issue can be seen: Private page (wp-admin) inside WooCommerce Multilingual / Multicurrency tab (screenshot attached)

I simply want to add a new value (GBP instead of EUR) to show when a user visit the english version of my website but after I add the new value and click 'save' this value disappear.

-.-

it's really weird.

I can provide wp access if they are needed.

May 31, 2019 at 6:50 pm #3932719

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve these issues. Please let me know the following details to track the issue.

a) Please check you are getting JavaScript error in the browser console while having the issue

b) Please share with me the WordPress debug.log (not WPML debug information). Please check this page for instructions https://wpml.org/documentation/support/debugging-wpml/

To enable it, open your wp-config.php file and look for define(‘WP_DEBUG’, false);. Change it to:

// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );
 
// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );
 
// Disable display of errors and warnings 
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );

// Use dev versions of core JS and CSS files (only needed if you are modifying these core files)
define( 'SCRIPT_DEBUG', true );

In this case, the errors will be saved to a debug.log log file inside the */wp-content/* directory. Please do the steps to reproduce the bug and check you are getting any errors or warning related to WPML in the log file.

If you can paste your debug.log to http://pastebin.com/index.php and provide me that link it would be great! (This is the cleanest way because sometimes the logs are long and create a complete mess of discussion).

--
Thanks!

Bigul

The topic ‘[Closed] Impossibile to add another value’ is closed to new replies.