We have just released WPML 4.3.3. Before reporting issues please make sure to update - this version resolves all known issues with the major WPML 4.3 release

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

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This topic contains 1 reply, has 2 voices.

Last updated by Andrés 1 year, 5 months ago.

Assigned support staff: Andrés.

Author Posts
May 21, 2018 at 8:59 pm

stephaneM-30

Bonjour,
impossible d'enregistrer mon produit (ma clé d’activation) elle n'est jamais reconnue ?
la clé est active et le site internet déclaré sur mon compte WPML, mais rien à faire pour activer les modules sur mon site...
ça tourne en rond, ça commence vraiment à me casser les pieds !
dommage je souhaitais prendre la suite complète, mais du coup là j'ai vraiment des doutes !
merci de prendre contact avec moi rapidement
après si marche pas je demande un remboursement immédiat!
cordialement

May 22, 2018 at 7:06 am #2205324

Andrés
Supporter

Languages: English (English ) Spanish (Español ) French (Français )

Timezone: Europe/Paris (GMT+01:00)

Bonjour,

Bienvenue à l'assistance technique de WPML.

Désolé pour le dérangement mais il existe un problème entre l'actuel version de WPML 3.9.4 lorsque vous essayez d'enregistrer votre licence et la case "Keep wpml.org up-to-date about which theme and plugins I use" est marquée.

Pouvez-vous décochez cette option au moment d'enregistrer votre licence ?

Cordialement,
Andrés