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[Closed] Impossible to activate the plugin

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This topic contains 3 replies, has 2 voices.

Last updated by Riffaz 4 months, 2 weeks ago.

Assigned support staff: Riffaz.

Author Posts
June 2, 2019 at 9:43 am

Sonia

I am trying to: activate the plugin after installing (i deactivate the previous plugin qTranslate).

Instead, I got: Warning: require(/home/web/www.gracevillas.it/www/wp-content/plugins/sitepress-multilingual-cms/inc/functions-helpers.php): failed to open stream: No such file or directory in /home/web/www.gracevillas.it/www/wp-content/plugins/sitepress-multilingual-cms/sitepress.php on line 44
June 2, 2019 at 9:50 am #3937079

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

Thank you for contacting WPML support.

Your error means that you are missing a file in the plugin.
This may happen because of incomplete installation or corrupted files.

Please delete the current WPML.
Download a fresh one from https://wpml.org/account/downloads/
Install and activate.

Let me know how it goes.

Regards,
Riffaz.
June 2, 2019 at 9:53 am #3937081

Sonia

I'll try again
June 2, 2019 at 10:16 am #3937145

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

Ok, take your time and let me know how it goes.

Regards,

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