[Closed] In my wp site am using wpml and some of the products in other language are missing product and galle...

I am not 100% sure if this field is related, but it seems there is a new custom field registered that was not yet set to "Copy".

- images_uploaded

More details:
https://wpml.org/documentation/getting-started-guide/translating-custom-fields/

I then found an original English product, which has images, but the images are missing on the translated products:
hidden link
The translation status is "Update needed". Updating the product translation using the WPML Translation Editor solved this issue for the German translation.

If you are in doubt, please clear the cache.

To solve this issue, you might need to update all affected product translations, but take note that many of those are currently in status "Updates needed" and the products are not currently translated to 100%.

If the metadata was not copied when the products were initially translated, and the custom field settings were adjusted only afterward, then the issue can generally only be resolved by updating the product translations.

The standard way to do this is by using automatic translation or by bulk-editing the products in WooCommerce so that the translations are updated.

You could also try a programmatic approach. However, I strongly recommend creating a full site backup first, or, even better, testing the solution on a staging site before running it on your live site.

If the issue is indeed related to the custom field setting mentioned earlier, you can try the following approach.

This snippet attempts to sync the images_uploaded custom field across all products. It processes the products in batches to help avoid overloading the database.

Please note that I have not tested these snippets, and custom code solutions are generally outside the scope of our support.

Option 1: Sync the images_uploaded custom field

<?php
// Run via WP-CLI or a custom admin script
// Example: wp eval-file sync-images.php

function sync_images_uploaded_field_batch($limit = 200, $offset = 0) {
    global $wpdb;

    // Get product IDs in batches
    $product_ids = $wpdb->get_col($wpdb->prepare("
        SELECT ID
        FROM {$wpdb->posts}
        WHERE post_type = 'product'
        AND post_status = 'publish'
        LIMIT %d OFFSET %d
    ", $limit, $offset));

    foreach ($product_ids as $product_id) {
        // Trigger WPML sync so translations get updated
        do_action('wpml_sync_custom_field', $product_id, 'images_uploaded');

        // Optional: progress output if running via WP-CLI
        if (defined('WP_CLI') && WP_CLI) {
            WP_CLI::log("Synced product ID: {$product_id}");
        }
    }
}

// Process all products in batches of 200
function sync_all_products_images_uploaded() {
    global $wpdb;

    $total_products = $wpdb->get_var("
        SELECT COUNT(*)
        FROM {$wpdb->posts}
        WHERE post_type = 'product'
        AND post_status = 'publish'
    ");

    $batch_size = 200;

    for ($offset = 0; $offset < $total_products; $offset += $batch_size) {
        sync_images_uploaded_field_batch($batch_size, $offset);
    }
}

// Run the batch sync
sync_all_products_images_uploaded();

---

If manually resaving the translated products resolves the issue, you could instead try the following approach.

Option 2: Resave translated products in batches

<?php
/**
 * Resave translated WooCommerce products in batches.
 * Place this in a custom plugin or theme functions.php.
 * Trigger manually by visiting /wp-admin/?resave_translations=1
 */

add_action('admin_init', function() {
    if (!isset($_GET['resave_translations'])) {
        return; // Only run when explicitly requested
    }

    global $wpdb;

    $batch_size = 200;
    $offset = isset($_GET['offset']) ? intval($_GET['offset']) : 0;

    // Get translated products (exclude originals)
    $translated_ids = $wpdb->get_col($wpdb->prepare("
        SELECT p.ID
        FROM {$wpdb->posts} p
        INNER JOIN {$wpdb->prefix}icl_translations t
            ON p.ID = t.element_id
        WHERE p.post_type = 'product'
        AND p.post_status = 'publish'
        AND t.source_language_code IS NOT NULL
        LIMIT %d OFFSET %d
    ", $batch_size, $offset));

    foreach ($translated_ids as $product_id) {
        $post = get_post($product_id);

        if (!$post) {
         continue;
        }

        // Resave product to trigger save_post hooks
        wp_update_post([
            'ID'           => $post->ID,
            'post_content' => $post->post_content,
        ]);
    }

    echo "Processed batch starting at offset {$offset}, count: " . count($translated_ids) . "<br>";

    if (count($translated_ids) === $batch_size) {
        $next_offset = $offset + $batch_size;
        echo "<a href='" . admin_url("?resave_translations=1&offset={$next_offset}") . "'>Run next batch</a>";
    } else {
        echo "All translations processed.";
    }

    exit;
});

So far, it looks like there is a new custom field registered, called "images_uploaded" and this field was by default set to "Not translated". This field seems not to come from WooCommerce or WPML.

It seems like setting the field to "Copy" and updating the translations solved the issue.

I would need to take a copy of the site and revise the codebase to understand where this field is coming from.

You could run the following test:

1) Update the translation for one affected product with the WPML Translation Editor. Does it solve the issue?

2) Now, go to WPML > Settings > Custom Field Translation and set the field "images_uploaded" to "Not translate".

3) Update another affected product again. Is the media now appearing on the translated product?

If so, then the custom field might not be involved after all, and there also seems not to be any current bug on the site, as updating the product translations solves the issue.

We would only be able to investgiate further if the issue is currently replicable on the site when translating a product.

---

In case the custom field is not invovled, the cause might be something else, and we would need to investigate further.

If this is the case, usually you would test this way:

Create a staging environment of the website and try running it with a minimal setup to determine if the problem persists.

1) Deactivate all additional plugins apart from WooCommerce, WPML, and our add-ons. Now update the translation of an affected product. Does it solve the issue?

2) If the problem disappears, start reactivating the plugins one by one, or activate them in small groups. This way, check where the problem reappears to identify the culprit plugin.

3) If this doesn't resolve the issue, please switch to a default theme like Twenty Twenty-One to see if the problem might be theme-related.

Once we've identified the cause, we can try to replicate the problem and then escalate it internally. I'll provide a test site with WPML for this purpose.