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This topic contains 1 reply, has 2 voices.

Last updated by Itamar 5 months ago.

Assigned support staff: Itamar.

Author Posts
June 15, 2019 at 8:47 am #4025909

AIKATERINI C

It is about a new website. I use editor Avada Fusion Builder and now is ready to translate it.
So, from the translation management, I was Select the pages for translation and then I add the user for the translation job.
Everything was OK.
The problem is in the WPML Translation Editor have only the title and tags and NO content at all.

So, before I come here, I tried to resolve... The first thing that I was done I canceled the jobs and I created again with no success, the second think that I was tried, I went to the WPML Translation Editor, and I add in some pages, 100.00% complete. Then I went to the page with the original language and I updated... but again without success...

Now I'm here and I need your help. I read in some cases that the problem was the editor...
In my case, the editor is the Avada Fusion Builder.

I send you attached an example, print screen from WPML Translation Editor and is about this page hidden link
As you can see in the WPML Translation Editor has NO content...

Thank you

June 16, 2019 at 1:44 pm #4030585

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi.

Could you please confirm that you are following our instructions on how to work with WPML and the Avada theme (Fusion builder)?
You can find those instructions here.
https://wpml.org/documentation/theme-compatibility/using-wpml-with-the-avada-theme/

Also, please make sure that those elements/content that is not showing for translation are not Global elements. In the case of Global elements, there is a different way of translation. Please read about it here.
https://wpml.org/documentation/theme-compatibility/using-wpml-with-the-avada-theme/#translate-fusion-builder-global-elements

It is also possible that the Fusion elements that you are using are not the default elements that are supported by WPML. To understand how to translate those elements, please read our documentation here.
https://wpml.org/documentation/support/maintaining-the-fusion-builder-avada-compatibility-with-wpml/

Regards,
Itamar.

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