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This topic contains 3 replies, has 2 voices.

Last updated by Noman 3 months ago.

Assigned support staff: Noman.

Author Posts
July 14, 2019 at 3:00 pm #4205757

julienB-11

Hi !

It seems there are still incompatibilities between wpml and elementor pro theme builder:

- when using different headers for different sections using elementor display condition : if I use the 'child of a page' display condition : the specific header is displaying as expected in the main language, but not in the secondary language : so to make it work I had to manually add all the child pages in the display condition, where this header should be displayed and now it works in the second language...

- when I try to translate the footer, (when I add the english version of the footer with wpml) (footer which is the same all over the website), it seems to broke the custom headers : the Elementor headers disappear and are replaced by the Astra theme default header.
To make the header appears again, I have to trash the footer and to make a new one again just in the main language (french) (by copy-paste the content of the trashed one).

Here's the credential of a copy of the website, for you to replicate the bug/test it :

hidden link
tempsupport
Y4CbF2DVnH9v6BYqnOlw@R0i

Also, I already contacted the Elementor support and they said to contact you, here's their answer :

" To provide some further details about this issue, if you are using a more specific display condition (for example assigning it to a specific page/post) other than entire site within the theme builder WPML does not retrieve the ID of the translated template which results in this issue for the secondary language(s).

Our senior customer support personnel has informed us that our developers have worked with the development team for WPML to resolve this issue which enlightened us on a final filter needed for WPML which was introduced in Elementor Pro 2.2.

Our development team has created a hook in Elementor for WPML to utilize to add compatibility for Elementor Pro but they have not utilized this hook up until this time.

I would recommend contacting WPML and making them aware of this to see if they have a possible solution available. "

please tell me that there's is a solution and if you planned to integrate this elementor hook !!!
thanks
Julien

July 14, 2019 at 3:11 pm #4205771

julienB-11

I inadvertently put the credentials in the content section and we can't edit or delete the post in your forum system ! thanks for removing those info when you can !

July 14, 2019 at 8:56 pm #4205991

julienB-11

for security reason, I changed the above password and opened a new ticket support with hidden password... so you can deleted this one when you can... thank you !

July 15, 2019 at 11:01 am #4210105

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. Okay sure, we are closing this ticket and you can continue with this one:
https://wpml.org/forums/topic/still-incompatibilities-between-wpml-and-elementor-pro-theme-builder/

Thank you

The topic ‘[Closed] incompatibilities between wpml and elementor pro theme builder’ is closed to new replies.