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Last updated by Adriano 8 months, 1 week ago.

Assigned support staff: Adriano.

Author Posts
February 13, 2019 at 10:00 am

marioT-15

I am trying to: update plugins

Link to a page where the issue can be seen:

I expected to see:

Instead, I got: Das Paket konnte nicht installiert werden. (PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature)

February 13, 2019 at 10:40 am #3193341

Adriano
Supporter

Hello,

This is Adriano, WPML developer. I'm sorry you are having this issue. The solution is to do a first-time install of the main plugin only (WPML Multilingual CMS):

https://wpml.org/faq/install-wpml/#first-install

Afterward, you can use the “Check again” button at "Dashboard->Updates".

After that, you will be able to normally update other plugins.

This procedure is needed only on this particular update. We have fixed it for next versions.

Please let me know if it helps.

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