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This topic contains 1 reply, has 2 voices.

Last updated by Alejandro 4 months, 1 week ago.

Assigned support staff: Alejandro.

Author Posts
June 13, 2019 at 1:21 pm #4013259

marthaG-3

Tell us what you are trying to do?
Trying to install the WPML plugins I've downloaded
Is there any documentation that you are following?
Online instructions
Is there a similar example that we can see?
Log into your site (which site? The site to be translated?) and in the WordPress admin (there is no WordPress admin)?!
What is the link to your site?

June 13, 2019 at 2:02 pm #4013485

Alejandro
Supporter

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Rome (GMT+02:00)

I transformed the chat into a ticket because it seems you got disconnected but we never actually fixed the issue.

Please contact your client and ask for the site access. i'd suggest you ask them for administrator access and then you can install and configure WPML following this documentation: https://wpml.org/documentation/getting-started-guide/

Let me know if you have any issue while doing so or if you have any other question or doubts.

Regards.