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Last updated by Bruno 3 months ago.

Assigned support staff: Bruno.

Author Posts
July 16, 2019 at 2:54 am #4215359

imanuelM

I am trying to: install wpml

Link to a page where the issue can be seen:

I expected to see: success

Instead, I got:
WPML Update is Incomplete
You are running updated wpml-media-translation, wpml-string-translation and wpml-translation-management, but the following components are not updated:

sitepress-multilingual-cms
Your site will not work as it should in this configuration Please update all components which you are using. For WPML components you can receive updates from your WPML.org account or automatically, after you register WPML.

July 16, 2019 at 3:42 am #4215787

Bruno
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Thank you for contacting us. Have you translated WPML (sitepress-multilingual-cms)? If yes, please follow the steps below:

- Note: Backup your site;
- Click on the Plugins > Installed Plugins
- Disable all WPML plugins
- Remove the WPML ( only the WPML Multilingual CMS )
- Go to the customer area (https://wpml.org/account/downloads/)
- Download the WPML again
- Click on the Plugins > Add New > Upload Plugin
- Select the zipped file that you downloaded
- Install the WPML
- Enable the WPML and its add-ons
- Click on the WPML > Support > Troubleshooting
- Scroll down and click on the "Recreate ST DB cache tables" button

Following these steps, does the problem still persist?

Thank you.

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