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This topic contains 1 reply, has 2 voices.

Last updated by Rohan Sadanandan 1 month ago.

Assigned support staff: Rohan Sadanandan.

Author Posts
September 19, 2019 at 4:43 pm #4607365

martraf

I am trying to:

install the core plugin but following error appear and cannot install the plugin

Could not copy file. sitepress-multilingual-cms/vendor/otgs/installer/includes/class-otgs-installer-plugin.php

same for translation management plugin

Your other 2 plugins have no problems when installing!

Any help?

THX

September 20, 2019 at 8:22 am #4610519

Rohan Sadanandan
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Thank you for contacting WPML Support.

This seems to be an issue with file/directory permissions on your server.

Do you have FTP access?
If so, could you please try uploading the plugins via FTP?

If you have any doubts, please let me know.

Thanks,
Rohan