Intermittent Homepage Layout/Animation Issue After WPML Installation

This thread is resolved. Here is a description of the problem and solution.

Problem:
After installing WPML on the testing website, the client noticed an intermittent issue where the animated cards/text in the hero section of the homepage appeared overlapped, mirrored, or duplicated.
Solution:
We conducted tests by refreshing the page multiple times and using different browsers but could not reproduce the issue. If the problem persists even with WPML plugins disabled, it is unlikely that WPML is causing the issue, as it cannot affect the site when inactive. We recommend temporarily disabling or commenting out any custom code on the site to check if the issue still occurs.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please visit our known issues page and confirm that you have installed the latest versions of themes and plugins. If the problem continues, we highly recommend opening a new support ticket at our support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Exception

This topic contains 4 replies, has 1 voice.

Last updated by Andrey 4 weeks ago.

Assisted by: Andrey.

Author	Posts
May 15, 2026 at 3:19 pm #18039452
supriyaN	Hi WPML Support Team, We have successfully installed WPML on our testing website: hidden link However, after the installation, we noticed an intermittent issue on the homepage hero/banner section. Sometimes, the animated cards/text in the hero section appear overlapped, mirrored, or duplicated visually. This issue was not occurring before installing WPML.
May 15, 2026 at 3:21 pm #18039470
supriyaN	Could you please help us investigate this and suggest the recommended fix or compatibility settings?
May 18, 2026 at 1:35 pm #18043228
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for contacting WPML support. Could you please point me to the specific part of the screenshot where the issue appears? I reviewed the screenshot and the hero section on the site, but I’m not seeing the problem yet. Also, how was this hero section created (e.g., Elementor, theme builder, custom code)? If you temporarily disable WPML, does the issue persist or disappear?
May 18, 2026 at 3:00 pm #18043541
supriyaN	Hi, Mistakenly, I uploaded the wrong screenshot earlier. Attached is the correct screenshot for reference. The issue appears in the hero banner carousel/cards section on the homepage. Sometimes the text inside the animated cards becomes overlapped/mirrored/duplicated visually during the animation transition. The issue is intermittent and does not happen consistently on every page load, which is why it may not be visible currently. hidden link The hero section was created using custom development/code on the website. We have noticed this behavior only after installing WPML. We are still testing further, including temporarily disabling WPML, to confirm whether the issue disappears completely without the plugin enabled. Thanks
May 19, 2026 at 1:02 pm #18045913
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for your feedback. I performed additional tests, refreshing the page multiple times and trying different browsers, but I was still unable to reproduce the issue. If the problem persists even with WPML plugins disabled, it is unlikely to be caused by WPML, as it cannot affect the site when inactive. The notices shown in your screenshot appear to be harmless and are likely related to custom code on the site. I would recommend temporarily disabling or commenting out any custom code to see if the notices still appear.