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This thread is resolved. Here is a description of the problem and solution.

Problem:internal server error on update

Solution:please update WPML Mulitlingual CMS first and then try updating WPML String Translation.

also if possible update them manually and let me know your results

to do a manual update please follow these steps:

https://wpml.org/downloads/

1. Backup your database – see for example: http://wordpress.org/extend/plugins/wp-db-backup/

2. Deactivate the existing WPML plugin and add-ons.

3. Delete the plugin files – this does not delete your translations. You will simply delete the plugin files from you "wp-content/plugins" folder NOT the database records.

4. Download the updated plugins from our servers and upload them to the plugin directory.

5. Activate the WPML plugin and add-ons.

Relevant Documentation:

This topic contains 2 replies, has 2 voices.

Last updated by durf 3 months, 2 weeks ago.

Assigned support staff: Bobby.

Author Posts
July 2, 2019 at 4:15 pm #4128701

durf

I am trying to: update plugin version

hidden link

I expected to see: update fail for internal server error

Instead, I got:

July 2, 2019 at 7:45 pm #4129869

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hi There,

please update WPML Mulitlingual CMS first and then try updating WPML String Translation.

also if possible update them manually and let me know your results

to do a manual update please follow these steps:

https://wpml.org/downloads/

1. Backup your database – see for example: http://wordpress.org/extend/plugins/wp-db-backup/

2. Deactivate the existing WPML plugin and add-ons.

3. Delete the plugin files – this does not delete your translations. You will simply delete the plugin files from you "wp-content/plugins" folder NOT the database records.

4. Download the updated plugins from our servers and upload them to the plugin directory.

5. Activate the WPML plugin and add-ons.

July 9, 2019 at 4:19 am #4167455

durf

My issue is resolved now. Thank you!