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This topic contains 2 replies, has 2 voices.

Last updated by nikolaosE 8 months, 3 weeks ago.

Assigned support staff: Bruno.

Author Posts
September 5, 2019 at 12:37 am #4514385


I am trying to:insert key

Link to a page where the issue can be seen:

I expected to see:hidden link

Instead, I got: invald key

September 5, 2019 at 12:54 am #4514441


Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Thank you for contacting us. Apparently you registered the full URL of your site, and you should only register the domain. For example:

<em><u>hidden link</u></em>

Instead of:

<em><u>hidden link</u></em>

Please follow the steps below:

- Go to the keys page:
- Remove the current site
- Click on the "Add new site" button
- Insert the domain without the query (look above)
- Click on the Add button
- Copy the key and try again to register your site

By following the steps above, are you able to register your site?

Thank you.

September 5, 2019 at 1:04 am #4514459


My issue is resolved now. Thank you very much!