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This topic contains 2 replies, has 2 voices.

Last updated by maria-stefaniaF-2 3 weeks, 6 days ago.

Assigned support staff: Rohan Sadanandan.

Author Posts
September 20, 2019 at 11:50 am #4611783

maria-stefaniaF-2

hi,
I am trying to register my wpml plugins with the correct key, despite the fact that I have reinserted it so many times it continues to display the "invalid key message" what can I do? I have WP 5.2.3 with Divi Theme.

Thanks in advance

September 20, 2019 at 12:12 pm #4611999

Rohan Sadanandan
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Thank you for contacting WPML Support.

I just checked the records & it seems that you have registered this URL: hidden link but your site URL in WordPress is hidden link (the www part is not there in your site URL)

So please follow the steps.

1) Go to https://wpml.org/account/sites/
2) Delete already registered keys from the list.
3) Click on "Add New site" button
4) Copy paste the entire URL of your site(hidden link)
5) Try the new key.

Please let me know if that helps.

Thanks,
Rohan

September 20, 2019 at 3:53 pm #4613417

maria-stefaniaF-2

It works perfectly! Thank you!