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Last updated by Noman 8 months, 1 week ago.

Assigned support staff: Noman.

Author Posts
February 10, 2019 at 2:31 pm #3179852

sebastianP-36

Hi,

I have tried to register my site with the site key I just created, but it says invalid site key...

I hope you can help me.
Thanks in advance.

/Sebastian

February 10, 2019 at 2:35 pm #3179854

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. Could you please follow below steps and let me know how it goes?

- Please backup your database and website
- Deactivate the existing WPML plugin and add-ons.
- Delete the plugin files – this does not delete your translations. You will just delete the plugin files from your "wp-content/plugins" folder, all your data will be kept saved.
- Install and activate WPML again. You can download it from your account: https://wpml.org/account/downloads/
- Again register WPML in your site and enter the new key:
Please Login to your WPML account >> go to Sites page >> Remove your current site / domain from there >> and re-add your site >> it will give you New key which you can add back in your site: https://wpml.org/account/sites/

Thank you

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