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This topic contains 2 replies, has 2 voices.

Last updated by christosP-6 4 weeks ago.

Assigned support staff: Noman.

Author Posts
September 15, 2019 at 6:50 pm #4575305

christosP-6

I am trying to: add the generated key on my site

Link to a page where the issue can be seen: hidden link

I expected to see: Registration finished

Instead, I got: invalid site key for the current site

September 16, 2019 at 7:56 am #4577051

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. Could you please make sure your current site URL and registered site URL are same e.g. with www or without www.

If still issue persists, please follow the steps below and let me know how it goes?
- Please backup your database and website
- Deactivate the existing WPML plugin and add-ons.
- Delete the plugin files – this does not delete your translations. You will just delete the plugin files from your "wp-content/plugins" folder, all your data will be kept saved.
- Install and activate WPML again. You can download it from your account: https://wpml.org/account/downloads/
- Again register WPML in your site and enter the new key:
Please Login to your WPML account >> go to Sites page >> Remove your current site / domain from there >> and re-add your site >> it will give you New key which you can add back in your site: https://wpml.org/account/sites/

Please let me know if this resolves your issue or you need further assistance with this issue.

Thank you

September 16, 2019 at 7:25 pm #4583645

christosP-6

My issue is resolved now. Thank you!