Invalid site key for the current site.

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This topic contains 2 replies, has 2 voices.

Assisted by: Mihai Apetrei.

Author	Posts
May 25, 2022 at 12:57 pm #11305127
paulL-10	Ref : https://wpml.org/forums/topic/wpml-chat-support-ticket-by-paull-10-1653474634/ The server support here say they have removed the Bot verification - but still I cannot validate this key
May 25, 2022 at 3:41 pm #11308001
paulL-10	Hi WPML Our server people logged in tried with the key rrzNgn6bGB They say that the logs say the following " Checking the logs during a test of the above it seems the connection is receiving a 200 response May 25 16:26:45 l7lb5.lhr.stackcp.net haproxy[7696]: 185.146.164.254:54946 [25/May/2022:16:26:44.465] proxyfroml4~ standard_apache_backend/web6.hosting.stackcp.net 0/0/31/1331/1362 200 725 - - ---- 1090/1090/39/0/0 0/0 {staging.pactnorthwales.co.uk\|GB\|48254\|\|like Gecko) Chrome/101.0.4951.67 Safari/537.36\|wordpress} "POST /wp-admin/admin-ajax.php?_fs_blog_admin=true HTTP/1.1" So there's no further sign of a block - do they have our external IPs whitelisted? hidden link Could we confirm what hostname the plugin uses to connect to the external verification service? " Does this help get to the bottom of this? Kind regards Paul
May 25, 2022 at 4:46 pm #11308441
Mihai Apetrei Supporter Languages: English (English ) Timezone: Europe/Bucharest (GMT+03:00)	Hi there and thank you for the updates. Our systems team investigated and had to whitelist your server IP. Can you try again now? It should work. Kind regards, Mihai Apetrei

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.