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Last updated by Bruno 3 months, 1 week ago.

Assigned support staff: Bruno.

Author Posts
July 16, 2019 at 8:49 pm #4223873

thiagoC-4

I am trying to: Insert Site Key, but it is saying that its invalid

Link to a page where the issue can be seen:

I expected to see:

Instead, I got:

July 16, 2019 at 9:59 pm #4224227

Bruno
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Thank you for contacting us. Maybe this is happening because in your registration, you used lowercase and uppercase letters (hidden link).

As a test, please go to your client area (https://wpml.org/account/sites/) and remove your current key and then add it again and see if after following these steps, the problem persists.

If necessary, you can see more details in our documentation: https://wpml.org/faq/install-wpml/#automated-updates

Thank you.