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This topic contains 2 replies, has 2 voices.

Last updated by xeviA 8 months, 3 weeks ago.

Assigned support staff: Bruno.

Author Posts
September 11, 2019 at 6:39 pm #4555917


I am trying to: submit the site key I've used for months and does not work, appears the same error message.

Link to a page where the issue can be seen:

I expected to see:

Instead, I got:

September 11, 2019 at 11:03 pm #4556649


Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Thank you for contacting us. Have you tried removing this key and adding it back to your client area? If not, follow the steps below:

- Go to the "Sites" page:
- Remove the current key
- Create a new key
- Insert the new key on your site

Make sure to add the correct URL. By following these steps, can you register your site?

Thank you.

September 12, 2019 at 5:34 am #4558419


Great thank you, I added the new URL, but not removed previous one, that might be the point. Regards Bruno!

My issue is resolved now. Thank you!